Our gourmet quesadillas should be kept refrigerated or frozen.

They will store typically for 3 weeks in the refrigerator, and up to 1 year in the freezer.

They can be cooked from chilled or frozen.

Pre-heat a non-stick pan or oiled pan on low heat.

If refrigerated: place quesadilla in pan 2.5 - 3 minutes per side, or air fryer on High/390° for 6-7 min til golden brown.

If frozen: place quesadilla in pan 4-5 minutes per side, or microwave on high 1 minute, then heat in pan til golden brown.

Our quesadillas contain wheat and milk.

Our fresh tortillas are 100% preservative-free, so they're best kept refrigerated or frozen.

If placed in the refrigerator unopened, they will keep for 4 weeks. Once the pack is opened and stored in the fridge, it's best to consume within 7 days.

Our tortillas can also be frozen directly in their packaging for 6+ months. Just thaw overnight in the fridge prior to serving.

A warm tortilla is a delicious tortilla! For the best flavor and texture, pre-heat a non-stick pan or grill over medium heat (no oil required) or use tongs to rest it directly over a gas flame. Heat the tortillas for 20-30 seconds per side until they puff up, increasing the cook time for greater crispiness.

Whether you’re hosting a party or just cooking for the family, everyone wants a warm tortilla.

Wrap warm tortillas in a clean dish towel or sealed plastic bag to trap the moisture and heat.

If you eat a lot of tortillas, you might want to invest in a tortilla warmer.

Tacos are a great place to start, but our tortillas are a great canvas for a wide array of foods. Think: Loaded breakfast burritos, sweet potato falafel wraps, and kid-friendly pizzas. Check out our recipe archive for ideas from breakfast to dinner, and follow us on Instagram for more.

Our tortillas contain wheat. There are no artificial preservatives, conditioners, hydrogenated fats, sorbic acid, or metals.

Original Tortilla: Wheat Flour, Water, Avocado Oil, Sea Salt.

Organic Tortilla: Organic Wheat Flour, Organic Malted Barley Flour, Water, Avocado Oil, Sea Salt.

You can learn more about our ingredients here.

Due to the nature and quality of our ingredients, we ship our tortillas frozen via Fedex 2 day. 

They will often thaw by the time you receive them and this is expected. Upon arrival place them in the refrigerator or freezer. Our tortillas freeze and thaw quite effectively with limited taste difference. They generally last 30 days in the refrigerator and 6 months in the freezer. If there is a sign of color change in the dough or mold growth please throw them out. 

Orders are only shipped out Monday through Wednesday. 

Due to the nature and quality of our ingredients, we ship our quesadillas and guiltless desserts frozen with dry-ice via Fedex 2 day. 

Orders are only shipped out Monday through Wednesday. 

We proudly use packaging materials that are eco-friendly. Our quesadilla orders utilize thermal liners that are curbside recyclable. You can dispose of ClimaCell in one simple step. Put both panels in your home recycling bin, along with the cardboard shipping box in which they arrived. It's that easy.

We offer FREE SHIPPING on all orders over $100. Regardless if the order contains tortilla or quesadilla products.

Otherwise, orders just containing tortilla products are $14.99 anywhere in the Continental US.

And orders containing any quesadilla/dessert products require dry-ice for shipping, and costs $29.99 anywhere in the Continental US

You can update your shipping address as long as your order has not shipped yet. Please send the new address and your order number through our contact form. 

You will receive an “order shipped” email with tracking information once your order is on the way to your doorstep. The tracking information is also available on the order details page linked in your confirmation email. Having trouble finding this information? Please reach out to us here.

No, we do not currently ship internationally. Sign up here to be notified when our fluffy flour tortillas are ready to go global.

We’ll get this sorted out ASAP! Please send your order number and a photo of your damaged items and/or packaging to our customer service team:  help@riseandpuff.com.

Someone else must have been craving tortillas! Please email your order number to our customer service team: help@riseandpuff.com.

There is no minimum order, but we speak from experience when we say that it’s impossible to stop at one pack! We’ve found that the typical family of 4 eats 2–3 packs of tortillas a week. 

Check the top of the 'confirmation email' sent to you with your order summary. Still having trouble finding it? Reach out to our customer service team here.

We ship quickly, so we can only accommodate changes or cancellations within a few hours of your order. Send a message with the words “change” or “cancel” via our contact form and we will do our best! 

Our fresh flour tortillas are perishable—that’s why they’re so good!—so we do not accept returns. If there is a problem with your order, please email a photo of the issue to our customer service team along with an explanation: help@riseandpuff.com. We’ll work to resolve the issue.

Yes! We currently offer a choice of weekly, monthly, or bi-monthly deliveries. Subscribers receive prioritized shipping over other orders and a discounted price. You’ll also be the first to know about new products in the works.

You can easily update your address or manage your subscriptions via the Customer Portal. If you have an account with us, simply log in, go to the account page, and select the "Manage Subscription" button to reach the Customer Portal. If you don't have an account, go to your original “order confirmation" email and select "View Your Order", then click "Manage Your Subscription" to reach the Customer Portal.

To update your shipping information, find your subscription in the Customer Portal page and select "See more details". In the "Product Shipping Info" tab select the "edit" button next to "Shipping Address" to enter your new shipping information.

To update your billing information, find your subscription in the Customer Portal page and select "See more details". In the "Payment Details" tab select the "Update Payment" button. This will send you an email from Shopify to update your payment info.

To change the frequency of an active subscription, find your subscription in the Customer Portal page and select "See more details". Select the "Edit" button next to “Order Frequency” and update the value to your desired frequency.

To change the products of an active subscription, find your subscription in the Customer Portal page and select "See more details". Click on the "Product In This Subscription" tab to add or remove products from your subscription.

To skip an upcoming order or pause your subscription, find your subscription in the Customer Portal page and select "See more details". To pause your subscription, select "Pause Subscription" in the top section. To skip an upcoming order, select "Skip Order" in the "Upcoming Orders" tab.

To cancel an active subscription, find your subscription in the Customer Portal page and select "See more details". In the "Cancel Subscription" tab select "Cancel Subscription".