Our gourmet quesadillas should be kept refrigerated or frozen.

They will store typically for 3 weeks in the refrigerator, and up to 1 year in the freezer.

They can be cooked from chilled or frozen.

You can cook your quesadillas in a variety of ways. Here are some of our favorite methods:

Non-Stick Pan

• Pre-heat a non-stick pan or oiled pan on low heat.
• If refrigerated: cook for 2:30 - 3 minutes per side.
• If frozen: cook for 4 - 5 minutes per side.

Air Fryer

• Set on High (380° F)
• If refrigerated: cook for 7-8 minutes.
• If frozen: cook for 8-9 minutes.

Microwave

• Place quesadilla inside the provided Crisping Sleeve
• If refrigerated: microwave for 1:45 - 2:30 minutes.
• If frozen: microwave for 2:30 - 3 minutes.

You should be left with a golden crisp crust! It will be hot, so we recommend waiting about a minute before enjoying.

Our quesadillas and pies contain wheat and milk.

Our fresh tortillas are 100% preservative-free, so they're best kept refrigerated or frozen.

If placed in the refrigerator unopened, they will keep for 4 weeks. Once the pack is opened and stored in the fridge, it's best to consume within 7 days.

Our tortillas can also be frozen directly in their packaging for 6+ months. Just thaw overnight in the fridge prior to serving.

A warm tortilla is a delicious tortilla! For the best flavor and texture, pre-heat a non-stick pan or grill over medium heat (no oil required) or use tongs to rest it directly over a gas flame. Heat the tortillas for 20-30 seconds per side until they puff up, increasing the cook time for greater crispiness.

Whether you’re hosting a party or just cooking for the family, everyone wants a warm tortilla.

Wrap warm tortillas in a clean dish towel or sealed plastic bag to trap the moisture and heat.

If you eat a lot of tortillas, you might want to invest in a tortilla warmer.

Tacos are a great place to start, but our tortillas are a great canvas for a wide array of foods. Think: Loaded breakfast burritos, sweet potato falafel wraps, and kid-friendly pizzas. Check out our recipe archive for ideas from breakfast to dinner, and follow us on Instagram for more.

Our tortillas contain wheat. There are no artificial preservatives, conditioners, hydrogenated fats, sorbic acid, or metals.

Original Tortilla: Wheat Flour, Water, Avocado Oil, Sea Salt.

Organic Tortilla: Organic Wheat Flour, Organic Malted Barley Flour, Water, Avocado Oil, Sea Salt.

You can learn more about our ingredients here.

Due to the nature and quality of our ingredients, we ship our tortillas frozen via Fedex 2 day. 

They will often thaw by the time you receive them and this is expected. Upon arrival place them in the refrigerator or freezer. Our tortillas freeze and thaw quite effectively with limited taste difference. They generally last 30 days in the refrigerator and 6 months in the freezer. If there is a sign of color change in the dough or mold growth please throw them out. 

We ship from Monday to Wednesday to make sure your tortillas arrive fresh and fabulous. If your order came in after Tuesday at 11:59 PM ET, don’t worry—it’ll be in the next batch, shipping out the following week!

Due to the nature and quality of our ingredients, we ship our quesadillas and guiltless desserts frozen with dry-ice via Fedex 2 day. 

We ship from Monday to Wednesday to make sure your quesadillas arrive fresh and fabulous. If your order came in after Tuesday at 11:59 PM ET, don’t worry—it’ll be in the next batch, shipping out the following week!

We proudly use packaging materials that are eco-friendly. Our quesadilla orders utilize thermal liners that are curbside recyclable. You can dispose of ClimaCell in one simple step. Put both panels in your home recycling bin, along with the cardboard shipping box in which they arrived. It's that easy.

We offer FREE SHIPPING on all orders over $95. Regardless if the order contains tortilla or quesadilla products.

Otherwise, orders just containing tortilla products are $14.99 anywhere in the Continental US.

And orders containing any quesadilla/pies products require dry-ice for shipping, and costs $29.99 anywhere in the Continental US.

You can update your shipping address as long as your order has not shipped yet. Please send the new address and your order number through our contact form.

You will receive an “order shipped” email with tracking information once your order is on the way to your doorstep. The tracking information is also available on the order details page linked in your confirmation email. Having trouble finding this information? Please reach out to us here.

No, we do not currently ship internationally. Sign up here to be notified when our fluffy flour tortillas are ready to go global.

We’ll get this sorted out ASAP! Please send your order number and a photo of your damaged items and/or packaging to our customer service team: help@riseandpuff.com.

Someone else must have been craving tortillas! Please email your order number to our customer service team: help@riseandpuff.com.

At Rise & Puff, we’re committed to bringing you the quesadillas you love, delivered safely and fresh to your doorstep. Our general recommendation is to order $95+ worth of our product since our food freezes and stores really nicely. This way you receive free shipping.

If your order is under $95, there will be a $29.99 shipping cost. We understand that this shipping cost can seem high at first glance, so we wanted to offer some transparency into what goes into getting your order to you. You will notice there are price ranges in the graphic below. These ranges are based upon what products are in your order (ex: tortillas require less shipping materials than quesadillas), seasonality (ex: your shipment needs more dry ice in the summer vs. winter), and if the product is shipped via ground transportation or air. Shipping frozen products involves:

• Specialized Packaging: We use insulated materials to keep your quesadillas at the perfect temperature.
• Dry Ice: These ensure the products stay frozen during transit. Note: only for quesadillas
• Expedited Shipping: Frozen goods need to move quickly to maintain quality, which means higher shipping rates.

While these factors drive up the cost, we believe in making great food accessible. That’s why we take on a portion of the shipping costs ourselves—helping to keep your costs more affordable without compromising on quality or safety.

There is no minimum order, but we speak from experience when we say that it’s impossible to stop at one pack! We’ve found that the typical family of 4 eats 2–3 packs of tortillas a week.

Check the top of the 'confirmation email' sent to you with your order summary. Still having trouble finding it? Reach out to our customer service team here.

We ship quickly, so we can only accommodate changes or cancellations within a few hours of your order. Send a message with the words “change” or “cancel” via our contact form and we will do our best! 

Our fresh flour tortillas are perishable—that’s why they’re so good!—so we do not accept returns. If there is a problem with your order, please email a photo of the issue to our customer service team along with an explanation: help@riseandpuff.com. We’ll work to resolve the issue.

Yes! Our subscription program is the easiest way to keep your favorites stocked and earn rewards along the way. Here's what you get:

Flexible frequency: choose to receive your order every 1, 2, or 3 months. Every 2 months is our most popular cadence.

Savings on quesadillas: quesadilla subscribers save 20% on every order.

Free gifts: all subscribers receive a free gift with their 2nd and 3rd orders, just for sticking with us.

Full flexibility: pause, skip, or cancel anytime. No hoops, no hassle.

Everything you need is in your customer portal. Once logged in, you can:

• Swap, add or remove products in your subscription
• Add a one-time product to your next order without changing your recurring subscription
• Adjust how often your order ships
• Pause, skip, or cancel anytime

Access your subscription portal anytime at riseandpuff.com/a/account/subscriptions, or log in through your order confirmation or shipping email.